Please read my previous post here, to get the general idea of what I am talking about.
I have to check at https://tmbill.tm.net.my.
We wish to take this opportunity to thank you for your continued patience and understanding, as well as extend our appreciation for your continued support of TM. We wish to assure you that we are constantly improving our service and listening to customer feed back to further improve on the level of our service and customer satisfaction
Nurul Ain Mohammed Ghazali
Customer Care Support, Internet Services
Can I consider that as they admit their mistakes ,feel really sorry and they will never ever send a stupid Contractor again? hehehe. Anyway Thanks for the rebate :). Maybe one of their staff has read my blog,mmmm that’s why..hehehe