• Solution : Check carefully if you are in within Wifiplus zone area. You can refer to WiFiPlus Celcom Zone.
On your device, please scan WiFi network manually to find CelcomWiFi+ .
ii. Maybe Your WiFi network connection setting on your smartphone is disabled.
• Solution : Please enable WiFi connection on your device settings.
iii. You are connected to other WiFi Network
• Solution : Please check you are correctly connected to CelcomWiFi+ in your wireless network setting. If it is incorrect, please select CelcomWiFi+ to connect.
iv. You are Within WiFiPlus Zone area, but CelcomWiFi+ is not visible.