Dos and Don’ts
- Don’t use CAPITAL LETTERS-it’s the equivalent of shouting
- Don’t send emotionally charged messages.If you wouldn’t say it to the recipient’s face,don’t send it
- Don’t e-mail confidential material.It could end up in the wrong hands.Send a letter instead.
- Do be specific in the subject line.Your message could get deleted if it looks like spam
- Do answer at the top, not the bottom,of an e-mail.It’s annoying having to scroll down the bottom to read a response.
- Do stick with black font, no larger than 12 points in size. This is the easiest type to read.
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